Insights From Our Consultants
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Shifting The Focus: A New Perspective on Homelessness Interventions
Effective social programs and their evaluation require a shift in perspective. This is especially true when addressing complex issues like homelessness. Traditional evaluation models that measure the impact of an intervention often place the burden of change solely on...
Reflecting for Impact: The Power of Structured Learning in Program Evaluation
In the fast-paced world of social interventions and community programs, it's easy to get caught up in the day-to-day implementation and lose sight of the bigger picture. One of the most powerful tools in our evaluation toolkit is something deceptively simple:...
Customer Service Problems in a Broken System
Remember that time you called your doctor’s office and you got the hospital’s automated voice system. You landed in a type of purgatory where even if you pushed “0” for the operator, you might or might not get a human being. Well I landed there in a recent issue with...
The Role of the Board in Strategic Planning
The final post in this series addresses another sacred cow. Over the course of my 34 year professional nonprofit career, I have constantly heard “it’s the Board’s job to design the strategic plan.” It’s time to rethink this and get clarity about the Board’s role in strategic planning.
Where is Community Engagement in the Strategic Planning ?
One of the key elements in any strategic planning process is to engage stakeholders, especially those who may be service recipients at a human services organization. As we engage the community, we do not want to 1) set expectations that will not be met and disappoint...
3 Alternatives to the SWOT Analysis
In the last blog, I challenged the usefulness of a SWOT analysis. However, there are some really useful tools that can be alternatives to a SWOT analysis. These ideas are really designed for organizations to create more insightful, responsive strategies by surfacing...
What Is SWOT Analysis, and What Are the Limitations of a SWOT Analysis?
Oh the SWOT Analysis. You know the exercise. It is done in a board/staff retreat at the beginning of a strategic planning process. A facilitator draws a two-by-two matrix and labels each quadrant with the following titles: Strengths, Weaknesses, Opportunities and...
Strategic Planning Requires Evaluation and Goals
Most nonprofit or public human services agencies seek some sort of change. Whether it be school readiness, stable housing, improved household income, or a safe environment, change is the focus of most organizations. It is important to capture that change in some form...
The Importance of Organizational Values
Vision and mission are crucial elements in a strategic plan. Having a North Star can help a nonprofit grapple with the uncertainty and complexity of today’s environment. In addition to these two elements of a strategic plan, Partners for Impact encourages clients to...









